Terms of service

Terms of Service – MalaCart

Last Updated: May 16, 2026

Welcome to MalaCart. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Information

This website is operated by MalaCart. Throughout the site, the terms “we,” “us,” and “our” refer to MalaCart. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or using the website under supervision of a parent or guardian.
The information provided by you is accurate and complete.
You will not use our products or services for any unlawful or unauthorized purpose.

3. Products & Pricing

All products displayed on the website are subject to availability.
We reserve the right to limit quantities or discontinue products without notice.
Prices are subject to change at any time without prior notice.
We make every effort to display product colors and images accurately, but actual colors may vary depending on device screens.

4. Orders & Payments

Orders are confirmed only after successful payment verification.
We reserve the right to cancel or refuse any order at our discretion.
In case of payment failure or suspicious activity, orders may be delayed or canceled.
Customers are responsible for providing accurate billing and shipping details.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.
MalaCart is not responsible for delays caused by third-party logistics providers.
Risk of loss and ownership transfers to the customer upon successful delivery.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products may only be eligible for return if:

Wrong product is delivered
Product is damaged or defective
Manufacturing defect is identified

Refunds are processed after product inspection and approval.

7. User Conduct

You agree not to:

Use the website for illegal or fraudulent purposes
Attempt to hack, disrupt, or damage the website
Upload malicious software or harmful code
Misuse customer reviews, forms, or communication systems
Copy or exploit website content without permission

8. Intellectual Property

All website content including:

Logos
Product images
Graphics
Text
Designs
Branding

are the intellectual property of MalaCart and may not be copied, reproduced, or distributed without written permission.

9. Third-Party Services

Our website may include third-party tools, payment gateways, or external links. We are not responsible for the practices, policies, or content of third-party websites or services.

10. Limitation of Liability

MalaCart shall not be held liable for:

Indirect or incidental damages
Loss of profits or data
Delays or interruptions in service
Technical issues beyond our control

Use of the website and services is at your own risk.

11. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how your personal information is collected and used.

12. Termination

We reserve the right to suspend or terminate access to our website or services if users violate these Terms of Service or engage in suspicious activities.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Maharashtra, India.